Automation in business refers to using technology to perform repetitive tasks, reducing the need for human intervention. This can significantly improve efficiency, lower costs, and allow employees to focus on higher-value activities.
A manufacturing company struggled with time-consuming manual tasks in production scheduling. Athena IT Consulting implemented advanced automation tools to handle repetitive tasks, freeing up staff to focus on higher-level operations. The automation led to a 40% improvement in operational efficiency, cutting down scheduling errors by 50%.